Last updated: October 2, 2026
For the purposes of data protection legislation, brook-nest acts as the data controller for personal information collected through this website.
We process personal data based on your consent when you submit forms through our website. By submitting your information, you provide explicit consent for us to process that data to respond to your service inquiry.
Under data protection regulations, you have the following rights:
Personal information submitted through service inquiry forms is retained for the duration necessary to fulfill the stated purpose. If you do not proceed with service engagement, your data is deleted within twelve months of initial submission.
Your personal data is stored on servers located in Canada. We do not transfer personal information outside of Canada except where necessary to fulfill service delivery, and only with appropriate safeguards in place.
We implement technical and organizational security measures to protect personal data against unauthorized access, accidental loss, destruction, or damage. These measures are regularly reviewed and updated.
In the event of a data breach that poses risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach, as required by applicable data protection regulations.
To exercise any of your data protection rights, submit a written request to [email protected]. We will respond to verified requests within 30 days.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or your local data protection authority.
For questions regarding data protection practices, contact us at [email protected].